Cookie policy

What are cookies?

Cookies are files saved on your phone, tablet or computer when you visit a website.

They store information about how you use the website, such as the pages you visit.

Cookies are not viruses or computer programs. They are very small so do not take up much space.

We only use cookies to:

make our website work
measure how you use our website, such as which links you click on (analytics cookies), if you give us permission

We do not use any other cookies, for example, cookies that remember your settings or cookies that help with health campaigns.

We sometimes use tools on other organisations' websites to collect data or to ask for feedback. These tools set their own cookies.

List of cookies that make our website work

Cookie names and purposes
Cookie name	Purpose	Expiry
ppms_privacy	Remembers if you used our cookies banner	When you close the browser (if you do not use the banner) or 1 year (if you use the banner).
ANONCHK	Used by Microsoft Clarity to anonymously observe user journeys on the website and produce heatmaps. Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0.	12 months
SM	Used by Microsoft Clarity to anonymously observe user journeys on the website and produce heatmaps. Used in synchronizing the MUID across Microsoft domains.	12 months
SRM_B	Used by Microsoft Bing. Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	12 months

We also like to use analytics cookies.

These cookies store anonymous information about how you use our website, such as which pages you visit or what you click on.

List of cookies that measure website use

Cookie names and purposes
Cookie name	Purpose	Expiry
_clck	Used by Microsoft Clarity to anonymously observe user journeys on the website and produce heatmaps. Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.	12 months
_clsk	Used by Microsoft Clarity to anonymously observe user journeys on the website and produce heatmaps. Connects multiple page views by a user into a single Clarity session recording.	12 months
MR	Used by Microsoft Clarity to anonymously observe user journeys on the website and produce heatmaps. Indicates whether to refresh MUID.	12 months
MUID	Used by Microsoft Clarity to anonymously observe user journeys on the website and produce heatmaps. Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.	12 months
_ga	Used by Google Analytics. Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
_ga_#	Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.	2 years

We'll only use these cookies if you say it's OK. We'll use a cookie to save your settings.